KCI Telecommunications Network Support Services
Keeping you Connected
Every telecommunications company needs an efficient and optimized network to provide their services. Entrust your network with KCI and we’ll help you monitor, maintain, and troubleshoot your entire network as if we were your equipment’s original manufacturer!
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If Your Network Never Stops Why Should We
24/7 Alarm Monitoring & System Support
Our Network Operations Center (NOC) can provide support services to you 24 hours a day, 365 days a year. Whether that’s monitoring alarms, reporting metrics, or simply troubleshooting system interruptions.
Multivendor Support
KCI has experience with different architectures from multiple vendors and their network equipment. KCI supports a variety of OEM platforms and switching systems from Tellabs, Coriant, Alcatel, and Lucent DCS
Rapid Response Time
Time is of the essence in the world of telecommunications. With KCI, you don’t have to worry about being late. We always meet our service-level agreements for on-time resolution and rapid response times. In fact, we’re proud to have 100% on-time delivery for the past 8 years!
Cyber Security Certified
Security has increasingly become a problem in modern technology. But, you don’t have to worry about that if you partner with us. KCI provides all of our networking services with top-tier security. We protect our clients’ data, maintain confidentiality, and minimize business risks as a result. KCI meets widely recognized and internationally accepted security standards. We have the ISO 27001:2013 certification to prove it!