The Engineering Support Center provides comprehensive circuit assessment, auditing, testing and service delivery across the activation process for new services. To ensure validity and cohesion during intake of new customers, our experienced and diligent engineers all focus to ensure quality and accuracy that endures throughout the life-cycle of the circuit.
Highlights of our services include:
- Holistic circuit analysis to support new service turn-up and install validation.
- End-to-end configuration and validation of backbone and distribution level infrastructure to facilitate new service activations and hardware installation.
- Coordination of ILEC, CLEC, and remote hands contractors in installations outside of traditional carrier footprints.
- Remediation and auditing of existing intake processes and workflows to streamline and organize activation pipelines.