KCI truly understands the requirements for cost effective methods of providing managed network solutions, and the professional services that are required to reduce capital and operating budgets.

J. Henry Graham

J. Henry Graham

Chief Executive Officer

Henry is a 20+ year telecom veteran that has tenure in all aspects of Business Development and Sales where he has developed a keen sense and understanding of the telecommunication markets and the Service Provider’s operations. Henry Co-founded KCI in August of 2002 after spending a number of years in the industry with Alcatel (now ALU) and Alcoa Fujikura Limited (AFL) in Senior Management positions. While at Alcatel, he was responsible for direct sales to national CLECs and ISPs headquartered in the Southeastern United States. He positioned and secured large multi-million dollar Cross-Connect and SONET ADM contracts with notable CLECs such as USLEC, New South/Nuvox and Deltacom. Prior to Alcatel, Henry was the National Sales Director at Alcoa Fujikura Limited (AFL) Networks where he initially helped develop AFL’s National Sales Organization for their new founded Premise Fiber Optic Division. Henry was also instrumental in developing AFL’s premise fiber optic cable and hardware portfolio. After graduating from UNCG in 1986 and before AFL Networks, Henry started his career working in the Voice, Video and Data Communications industry for GNWC out of Chicago, Illinois; Carolina Cable and Anicom, Inc.

After becoming a partner at KCI in 2002, Henry’s primary focus is continual Business Development, while also leading its successful growth and operations plans. Mr. Graham has a B.A. in Organizational Communications and a minor in Economics from the University of North Carolina-Greensboro. In addition he is a veteran of the US Army honorably discharged where he worked in Tactical Operations and was a Fire Direction Specialist.

Kevin co-founded KCI in August of 2002 after spending several years with Alcatel (now ALU) as the Director of Installation Services for the Southeast. Directing an organization of over 120 people, Kevin managed the successful installation and test and turn up of ADSL, SONET ADMs systems in Cross-Connect throughout the Southeast. Prior to Alcatel, he was the Director of Installation Services for Nortel Networks in charge of all of PacBell’s DMS 100 installation, testing and turn-ups for the San Francisco/Oakland, CA area. After becoming a partner at KCI in 2002, Kevin’s primary focus is the company’s overall operations and growth. He oversees the continual operational and services development, ensuring successful delivery and customer satisfaction in all areas. Among others, Kevin holds countless certificates of training and certifications for the Nortel DMS, Alcatel ADSL, SONET ADMs and Cross-Connects platforms.

Kevin Carpenter

Kevin Carpenter

Chief Operations Officer

Jack Ritchie

Jack Ritchie

SVP Sales and Operations

Jack is in charge of all Wireline and Wireless Service Providers and OEM sales and business development. Jack has over 20 years in the telecom industry. Prior to joining KCI, Jack was the Director of Strategic Accounts for Telmar NT managing multi-million dollar CTAC and National Spares/Repair contracts for national service providers. Jack was also a National Sales Director for Alcatel (now ALU) and a Director of Sales at Tellabs. At Alcatel he negotiated and managed multi-million dollar contracts while directing sales teams in the successful multi-million dollar deals in Sprint LTD, National CLECS and National ISPs. At Tellabs he positioned and negotiated the contract for the Tellabs 5500 and 532L in BellSouth while leading the sales team to obtaining multi-million dollar deals. Jack holds a BSEE from North Carolina State University.

Sue Breitsprecher started at KCI in 2011, bringing over 20 years of technical and project experience in Telecommunications. She has a proven successful record in directing CTAC Services for over 40 customers across six different legacy switching platforms and many legacy transport systems. She led the increase in CTAC business by 80% within her first two years and managed the expansion of her team by 40%, while maintaining stringent customer service level commitments to achieve 100% on time delivery of problem resolution, based on TL9000 standards.

While at Nortel, prior to joining KCI, her commitment to quality earned her multiple prestigious awards in the Pride Club. Sue graduated from Iowa State with a BS in Computer Engineering, is a PMI certified PMP, a member of the Small Business Group in the Quest Forum and the National Association of Professional Women.

Sue Breitsprecher

Sue Breitsprecher

AVP CTAC Services

Karen Cragle

AVP Finance and Administration

Karen oversees the Finance and Administrative operations at KCI Telecommunications, including Human Resources and Accounting. She is instrumental at streamlining processes and cost effective measures for KCI to assist in strategically planning for long term financial and organizational development. Working with the team, meeting these challenges, enables KCI to focus on Customer Solutions, along with providing our employees creative and satisfying opportunities to grow with KCI.

She came to KCI with over 20 years of telecommunication experience with ALLTEL and later Verizon Wireless. Previously, she held numerous positions in Network Performance, Planning and Accounting/Budgeting.

Karen holds a Bachelor of Arts degree in Economics/Accounting from Edinboro University in Pennsylvania and is a member of the National Association of Professional Women.